Community Services may be accessed by any individual with disability; therefore it is not restricted to any age bracket or type of impairment. The service follows the below criteria:
- priority is given to individuals at high risk of being institutionalised, or in high need of support;
- the prospective client and/or family have been assessed as requiring and benefiting from the range of services and resources currently available;
- the person with disability, his/her family, and/or service providers are willing to participate in the Individual Support Plan and Person-Centred Planning process. This person, his/her family, and/or service providers are involved as requiredby the particular service.
Upon receiving a request, the Social Work Services will carry out the intake assessment and arrange for follow-up services. The team of Social Workers will short-list the referrals based on the significant and critical needs of the individuals, and submit their assessments to the Service Allocation Committee (SAC) for allocation of services. The Service is allocated in accordance with the request being made and the availability of resources and applicants are informed of the SAC decision in writing. When Agency resources permit for a particular service as approved by SAC to commence, the Resource Team together with the concerned person with disability and his/her circle of support will start designing the Individual Support Plan based on Person-Centred Approach.